Terms & Conditions
Information we collect
When you visit PIPS Table Tennis and Art Space, we collect customer information to improve the content of our Web sites, to enhance your on-line shopping experience and for marketing and promotional purposes. Each time you visit our Web sites, our web server automatically recognizes your domain name and what type of browser you are using. We collect the e-mail addresses of those who communicate with us via e-mail, and collect customer information gathered in the course of processing sales transactions. We do not gather personally identifying information about you when you visit this site, unless you choose to provide such information to us.
If you supply us with your e-mail address, you may receive periodic e-mails from us announcing product information, promotional events, or update to our Web sites. If you supply us with your postal address, you may receive periodic mailing from us, including promotional offerings. If you do not wish to receive such email updates, send an email to play@PIPSout.com indicating your e-mail address. If you do not wish to receive periodic marketing materials, send an email to play@PIPSout.com indicating your postal address as applicable.
We do occasionally share name and address information with other catalog companies that offer similar products. We will not share any personal financial information. If you are on our catalog mailing list, or order from one of our catalogs, and would prefer not to have your name shared with other catalog companies, click here and ask that your name not be shared.
The Web sites make every effort to protect your online order information by using Secure Socket Layer (SSL) technology. SSL encrypts your order information to ensure it remains private and secure. To check the security of your connection, look at the lower left-hand comer of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site will change from "http" to "https". Some browser and firewall's do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection. If you have any problems accessing our server, please contact us at play@PIPSout.com, or call us 347.674.7706.
Due to shippers restrictions we do not ship to Puerto Rico, Virgin Islands, and Guam. We do not ship Internationally.
Free Shipping Promotions Unless stated otherwise, free shipping covers the cost of Standard Ground Delivery only. Alternative shipping options are available at additional costs.
Standard Ground Delivery, Continental United States For Standard Ground shipping (of in-stock items) Please allow 5-10 business days from the date the package was shipped. Your package will take 24-36 business hours to process and ship.
*Standard delivery is unavailable to Alaska or Hawaii.
Next Day Shipping Orders (of in-stock items) placed Monday-Friday, will take 24-36 business hours to process and ship. Your package will arrive in the next business day, from the date your package was shipped.
Second Day Shipping Orders (of in-stock items) placed Monday-Friday, will take 24-36 business hours to process and ship. Your package will arrive in two business days from the date your package was shipped.
*We do not ship or deliver on Saturday or Sunday.
*Express delivery to Alaska, Hawaii, or an APO/Military address may require additional funds.
*PIPS is not responsible for lost or stolen packages.
Return and Refund Policy
Returns are accepted within 21 days of invoice generated date with tickets attached and merchandise unworn.
Purchases made online can be returned by mail for a full refund.
Purchases made online may be returned to PIPS Table Tennis and Art Space
Online Purchases Returned By Mail
Unworn, unwashed, and undamaged merchandise with tags attached and with original receipt are accepted within 21 days of the invoice generated date.
Refunds will be issued in the original method of payment.
All items should be returned via postal mail to:
PIPS c/o Mikey’s Hookup
88 North 6th Street
Brooklyn, NY 11211
PIPS in Store Return Policy
Items can be returned during normal business hours to:
PIPS 158 Roebling Street, Williamsburg, NY, 11211
Valid photo identification is required for all returns and exchanges.
PIPS reserves the right to limit the number of returns.
No cash refunds or credit back to credit/debit cards.
Unworn, unwashed, undamaged merchandise with tags attached presented within 14 days of purchase with original receipt or original gift receipt may be accepted for exchange or store credit.